Cloud Services
Managed Cloud Support
Cloud platforms do not manage themselves. Click IT provides ongoing managed services for Azure, Microsoft 365 and AWS - continuous monitoring with agreed support and escalation coverage, security and cost reviews, patch and vulnerability management, and reporting that keeps you in control.
The organisations that get the most from the cloud treat it as an operated environment, not a set of consoles. Someone watches the alerts, reviews the security posture, tests the backups, applies the patches and questions the bill.
That someone can be Click IT. Our managed cloud support wraps around Azure, Microsoft 365 and AWS - a defined scope of monitoring, maintenance, security and reporting with agreed support and escalation coverage rather than vague promises of round-the-clock staffing.
Getting Started
A clear, low-risk start - we review what you have, agree the scope and take over cleanly.
Environment Review
Understand the environment before we take it on.
What we do
- Architecture, security and cost review
- Backup and monitoring health check
- Prioritised remediation plan
Service Agreement
Agreed scope, coverage and reporting - no vague promises.
What we do
- Defined scope of services
- Agreed support and escalation coverage
- Clear reporting and review cadence
Monitoring and Maintenance
Watchful operations so problems are caught before they become incidents.
Continuous Monitoring
Alerts, dashboards and escalation that actually work.
What we do
- Continuous monitoring and alerting
- Backup monitoring and recovery testing
- Patch management
- Vulnerability management
- Performance optimisation
Incident Support
Agreed support and escalation coverage for when things go wrong.
What we do
- Incident investigation and response
- Agreed support and escalation coverage
- Post-incident review and prevention
Reviews and Governance
Regular checks that keep the environment secure, compliant and on budget.
Security and Compliance Reviews
Posture, identity and compliance kept current.
What we do
- Security-posture reviews
- Identity and privileged-access reviews
- Compliance monitoring
- Architecture reviews
Cost and Licensing
Cloud spend and licensing checked against real usage.
What we do
- Cloud-cost analysis and optimisation
- Microsoft licensing optimisation
- Budget alerts and spend anomaly detection
Reporting and Improvement
You always know what we did and what is next.
What we do
- Monthly reporting
- Automation and continuous improvement
- Quarterly service reviews
The platform as a whole
An integrated platform for the modern enterprise
Continuous monitoring with agreed support and escalation coverage - honest about what is included.
Related cloud services
Cloud services questions
Yes. We offer continuous monitoring with agreed support and escalation coverage, security-posture reviews, backup monitoring, patch and vulnerability management, cost analysis and monthly reporting.
We only promise what we can deliver. Our managed cloud service provides continuous monitoring with agreed support and escalation coverage, defined in your service agreement.
Yes. We review the environment, agree a remediation plan, stabilise it, then move it onto managed support.
Most arrangements are a predictable monthly fee based on environment size and agreed scope. We show you exactly what is included.
Based in Tauranga - Supporting New Zealand and Beyond
Click IT provides Microsoft Azure, Microsoft 365 and AWS consulting from Tauranga, with remote services available throughout the Bay of Plenty, Rotorua, Te Puke, Whakatāne, Hamilton, Auckland, Wellington, Christchurch and across New Zealand. We can also support organisations in Australia and worldwide.
Most Azure, Microsoft 365 and AWS services can be delivered securely and remotely. On-site services are available by arrangement.
Ready to Modernise and Secure Your Cloud?
Whether you are planning a new cloud environment, improving an existing platform or migrating from on-premises infrastructure, Click IT can help you build a secure, scalable and well-governed solution.