Latin America
Remote IT Support in Sao Paulo
Remote IT support for Brazilian businesses and agencies, with English-language sessions and fixed NZD pricing.
NZD$125.00 per hour incl. GST · NZD$62.50 each extra 30 minutes · prices in NZD
≈ BRL 390.19 per hour, BRL 195.10 per extra 30 minutes at the 14 Nov 2026 rate - you are charged in NZD
Remote IT support for businesses and households in Sao Paulo, Brazil, delivered over your existing internet connection. Sessions run from our Tauranga, New Zealand base and cover Windows, macOS, Linux, servers, firewalls, routers, cloud services and backups.
Click IT supports Brazilian SMEs, agencies, e-commerce teams, software companies and households remotely. Servers, endpoints, Microsoft 365, firewalls and cloud services are covered by one hourly rate.
Brazil is UTC-3, so sessions run early morning or evening New Zealand time. We confirm the exact slot before connecting.
Where we are. Every session is delivered remotely by our team in Tauranga, New Zealand. We do not claim an office or local staff in Sao Paulo - what you get is a senior technician, a fixed price and a written record of the work.
What we fix remotely in Sao Paulo
- Windows, macOS, Linux and Windows Server
- Microsoft 365, Outlook, Teams and Entra ID
- Firewalls, routers, switches, VPN and Wi-Fi
- VMware, Hyper-V, Proxmox, Azure and AWS
- SQL Server, MySQL, PostgreSQL and Oracle
- Cybersecurity, backups and incident response
Your hours
Brasilia Time (UTC-3). After-hours work by arrangement.
Insured and recorded
Professional indemnity and public liability cover; sessions recorded for quality and disputes.
Payment
Card or Afterpay where eligible. ≈ BRL 390.19 at the 14 Nov 2026 rate; charged in NZD.
Areas covered around Sao Paulo
Remote support covers Sao Paulo and Brazil, plus anywhere else in Brazil with a working connection. all Brazil coverage.
How it works
- 1
Pay for the first hour
Card or Afterpay through Stripe's secure checkout. Nothing is charged automatically.
- 2
Send the support request
Tell us the system, the problem and your time zone. Include the receipt reference if you have paid.
- 3
We connect with your permission
A secure remote session starts, every change is explained first, and you get a plain-English summary.
Privacy and local rules
Personal data is handled consistently with Brazil's General Data Protection Law (LGPD) and our privacy policy, including consent and restricted access.
We access only the systems you authorise, and we can sign an NDA or data-processing terms before the session if your organisation requires it.
Questions from Sao Paulo
- Do you support Portuguese-language systems?
- Yes. We can work with Portuguese-language interfaces and documentation; sessions and written summaries are in English.
- How do payments work from Brazil?
- Card payment through Stripe in NZD; your bank converts to BRL. Afterpay is not offered in Brazil, so card is used.
- Do you provide remote IT support in Sao Paulo and nearby areas?
- Yes. We support Sao Paulo and surrounding areas including Sao Paulo, Rio de Janeiro, Belo Horizonte, Curitiba, Porto Alegre, plus anywhere else in Brazil with a working internet connection. Support is delivered remotely from our Tauranga, New Zealand base - we do not claim a local office in Sao Paulo.
Other remote support locations in Brazil
Need it sorted today?
Pay for the first hour, send the request, and we will contact you to start a secure session. Connection time depends on technician availability.