Middle East and Africa
Remote IT Support in Dubai
Remote IT support for Dubai, Abu Dhabi and regional teams, scheduled around GST with fixed NZD pricing.
NZD$125.00 per hour incl. GST · NZD$62.50 each extra 30 minutes · prices in NZD
≈ AED 253.74 per hour, AED 126.87 per extra 30 minutes at the 14 Nov 2026 rate - you are charged in NZD
Remote IT support for businesses and households in Dubai, the UAE, delivered over your existing internet connection. Sessions run from our Tauranga, New Zealand base and cover Windows, macOS, Linux, servers, firewalls, routers, cloud services and backups.
Click IT supports UAE SMEs, trading companies, property and hospitality groups, technology teams and households remotely. Servers, endpoints, Microsoft 365, firewalls and cloud services are covered by one hourly rate.
The UAE works Sunday to Thursday, which shifts our scheduling. Tell us your working week and we will book to it.
Where we are. Every session is delivered remotely by our team in Tauranga, New Zealand. We do not claim an office or local staff in Dubai - what you get is a senior technician, a fixed price and a written record of the work.
What we fix remotely in Dubai
- Windows, macOS, Linux and Windows Server
- Microsoft 365, Outlook, Teams and Entra ID
- Firewalls, routers, switches, VPN and Wi-Fi
- VMware, Hyper-V, Proxmox, Azure and AWS
- SQL Server, MySQL, PostgreSQL and Oracle
- Cybersecurity, backups and incident response
Your hours
Gulf Standard Time (UTC+4). After-hours work by arrangement.
Insured and recorded
Professional indemnity and public liability cover; sessions recorded for quality and disputes.
Payment
Card or Afterpay where eligible. ≈ AED 253.74 at the 14 Nov 2026 rate; charged in NZD.
Areas covered around Dubai
Remote support covers Dubai and the UAE, plus anywhere else in United Arab Emirates with a working connection. all United Arab Emirates coverage.
How it works
- 1
Pay for the first hour
Card or Afterpay through Stripe's secure checkout. Nothing is charged automatically.
- 2
Send the support request
Tell us the system, the problem and your time zone. Include the receipt reference if you have paid.
- 3
We connect with your permission
A secure remote session starts, every change is explained first, and you get a plain-English summary.
Privacy and local rules
Personal data is handled consistently with the UAE Personal Data Protection Law and our privacy policy, including consent and restricted access.
We access only the systems you authorise, and we can sign an NDA or data-processing terms before the session if your organisation requires it.
Questions from Dubai
- Do you work to the Sunday-Thursday week?
- Yes. Tell us your working days and hours and we will schedule accordingly - the UAE week differs from New Zealand's.
- How are payments handled from the UAE?
- Card payment through Stripe in NZD, converted by your bank to AED. Afterpay is shown only where your account and transaction are eligible.
- Do you provide remote IT support in Dubai and nearby areas?
- Yes. We support Dubai and surrounding areas including Dubai, Abu Dhabi, Sharjah, Ajman, Al Ain, plus anywhere else in United Arab Emirates with a working internet connection. Support is delivered remotely from our Tauranga, New Zealand base - we do not claim a local office in Dubai.
Other remote support locations in United Arab Emirates
Need it sorted today?
Pay for the first hour, send the request, and we will contact you to start a secure session. Connection time depends on technician availability.