Europe
Remote IT Support in London
Remote IT support for UK businesses, charities and households, with UK GDPR-aware handling and sessions scheduled to GMT/BST.
NZD$125.00 per hour incl. GST · NZD$62.50 each extra 30 minutes · prices in NZD
≈ £52.28 per hour, £26.14 per extra 30 minutes at the 14 Nov 2026 rate - you are charged in NZD
Remote IT support for businesses and households in London, the United Kingdom, delivered over your existing internet connection. Sessions run from our Tauranga, New Zealand base and cover Windows, macOS, Linux, servers, firewalls, routers, cloud services and backups.
Click IT supports UK SMEs, professional services, charities, e-commerce teams, technology companies and households remotely. One flat hourly rate covers servers, endpoints, Microsoft 365, firewalls and cloud services.
The UK working day is New Zealand's evening, so sessions are booked in your morning and our evening, with the slot confirmed in writing.
Where we are. Every session is delivered remotely by our team in Tauranga, New Zealand. We do not claim an office or local staff in London - what you get is a senior technician, a fixed price and a written record of the work.
What we fix remotely in London
- Windows, macOS, Linux and Windows Server
- Microsoft 365, Outlook, Teams and Entra ID
- Firewalls, routers, switches, VPN and Wi-Fi
- VMware, Hyper-V, Proxmox, Azure and AWS
- SQL Server, MySQL, PostgreSQL and Oracle
- Cybersecurity, backups and incident response
Your hours
GMT/BST (UTC+0/+1). After-hours work by arrangement.
Insured and recorded
Professional indemnity and public liability cover; sessions recorded for quality and disputes.
Payment
Card or Afterpay where eligible. ≈ £52.28 at the 14 Nov 2026 rate; charged in NZD.
Areas covered around London
Remote support covers London and the United Kingdom, plus anywhere else in United Kingdom with a working connection. all United Kingdom coverage.
How it works
- 1
Pay for the first hour
Card or Afterpay through Stripe's secure checkout. Nothing is charged automatically.
- 2
Send the support request
Tell us the system, the problem and your time zone. Include the receipt reference if you have paid.
- 3
We connect with your permission
A secure remote session starts, every change is explained first, and you get a plain-English summary.
Privacy and local rules
Personal data is handled consistently with the UK GDPR and the Data Protection Act 2018, including lawful basis, minimisation and secure storage of session recordings.
We access only the systems you authorise, and we can sign an NDA or data-processing terms before the session if your organisation requires it.
Questions from London
- What time do UK sessions run?
- Usually your morning, which is our evening in New Zealand. We confirm the exact GMT/BST slot before the session and stick to it.
- Do you provide invoices suitable for UK accounting?
- Yes. The receipt shows the NZD amount and the GST component. It is not a UK VAT invoice, so UK VAT treatment should be confirmed with your accountant.
- Do you provide remote IT support in London and nearby areas?
- Yes. We support London and surrounding areas including London, Manchester, Birmingham, Leeds, Bristol, plus anywhere else in United Kingdom with a working internet connection. Support is delivered remotely from our Tauranga, New Zealand base - we do not claim a local office in London.
Other remote support locations in United Kingdom
Need it sorted today?
Pay for the first hour, send the request, and we will contact you to start a secure session. Connection time depends on technician availability.